Effective: 06/09/2020

1. Introduction

Runner City, LLC(“RunnerCity”) has designed this Privacy Policy (the “Policy”) to explain how and when RunnerCity collects, uses, and safeguards the information you provide and that we collect through the website (“Site”), mobile, or web-based applications owned and offered for download by RunnerCity and any other mobile applications that we may develop and offer in the future (collectively, the “Apps” and individually, an “App”).

Please carefully review this Policy to understand our policies and practices regarding the collection, use and treatment of your information. By using, accessing, or registering with an App, you consent to our collection, use, processing, and disclosure of information in accordance with this Policy. You also acknowledge and agree that your access to and use of our Apps is subject to our Terms of Use and any conflict between this Policy and the Terms of Use will be determined in favor of the Terms of Use. You also acknowledge and agree that we are not responsible for how third-parties, vendors, and service providers collect or use your information.

2. How This Policy Applies

This Policy applies to information you provide to us or that we collect automatically when you visit, access, use, or register with the Site or one or more Apps and when you interact with the App or with App content or applications that may link to or be accessible from or on the App that are provided or managed by a third-party.

3. Who Collects Information

When you visit or use our Apps we may collect, process, or receive information about you as described in this Policy. Certain Apps also make use of third-party Cookies, Web Beacons, Pixels, and dynamic tags, which may allow third parties to collect information about you and your activities on the App and provide you, or enable others to provide you, with functionality within our App, additional personalization, or with advertising.

Third-Party Providers. Some of our Apps or the functions within the Apps may be provided, developed, or hosted by third-parties that are not affiliated with RunnerCity. These entities may collect, process, or receive information you provide within the Apps, including information about your use of our Apps and your activities over time and across third-party applications or websites. These third-parties may collect, use, store, process, or transmit information in accordance with their applicable privacy policies and business practices, which are not under RunnerCity’s control. For more information on third-party practices, please refer to such third-parties’ applicable privacy policies, terms of use, end user license agreements, or similar disclosures, available from such app, the Apple App Store or Google Play Store, such third party’s website, or by contacting the third-party for more information. If you have questions about which third-parties may have access to your information through your access to or use of any particular App, you may contact us [email protected] for more information. Links to External Websites. Some Apps may include links to external websites not operated or controlled by RunnerCity. Please be aware that RunnerCity does not have control of and is not responsible for the privacy or security practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit and be mindful of the information you may submit to any such third-party.

4. Types of Information Collected by RunnerCity

Information You Provide Directly. You may provide information to us when you use our Apps, including when you download, register with, or log into our Apps. This information may include, but is not limited to, your Personally Identifiable Information (“PII”) including, name, email address, phone number, mailing or billing address, device ID, username and password, registration ID number, and other information that may identify you. You may also provide Non-Personal Information (“NPI”), such as terms used for searches within Apps, responses to questions, schedules, bookmarks, notes, and other information about your activities within and usage of the Apps. Unless otherwise noted within an App or in this Policy, any information you provide through the App may be processed by, transmitted to, or stored by RunnerCity and/or its third-party providers.

Certain information you provide when you use our Apps and their respective features may be stored locally on your mobile device. The scope of information you may store locally on your mobile device varies by App. While RunnerCity does not transmit information stored locally on your mobile device through use of our Apps, please be aware that any information stored on your mobile device may leave your mobile device through automatic backup processes, manual download from your mobile device, and through other means outside of RunnerCity’s control. In addition, your activities on your mobile device outside of the Apps may result in such information being transmitted to or otherwise collected by authorized or unauthorized third-parties, including through the other apps you access, the websites you visit, and by parties who may gain unauthorized access to your mobile device or data. Any information stored on your mobile device or transmitted over the Internet or any data network could be accessed or intercepted by unauthorized third parties. As a result, you acknowledge that RunnerCity cannot assure that the information you submit through the Apps or store locally on your mobile device will remain private. Any data you provide or store locally through the Apps is at your own risk.

To be able to provide our services, RunnerCity may ask for personal information for purposes such as a background check or to ensure the quality of our services. Such information will only be used for a specific purpose such as verifying criminal history or fitness to use the website, Apps, related services or provide services using RunnerCity.

Information We Collect Automatically. If you download, access, or use our Apps, we may receive and store certain information about you and your mobile device(s) automatically using automatic data collection technologies, including but not limited to first- and third-party Cookies, log files, Web Beacons, Pixels, dynamic tag management and other technical means. This information may include, without limitation:

  • The location of your mobile device;
  • Your mobile device ID and call information;
  • The type of mobile device and operating system you use to access our Apps;
  • Your IP address;
  • Information associated with your Internet or mobile service provider or your account with your Internet or mobile service provider;
  • Information associated with your Apple iTunes or Google Play accounts or any other account use to download or access the Apps;
  • The specific Apps you use, content you view and/or download, search terms you enter, features you use, and the date and time of your visits;
  • Information about the webpages you visit from our Apps or before you came to or after you leave our Apps; and
  • Information collected by third-party advertisements on our Apps, from third parties providing services to us, and from third parties with whom RunnerCity advertises.

5. How We Use Your Information

We may process and use the information we collect or receive about you to:

  • Provide our Apps and their content and features to you;
  • Complete your requested registrations, transactions or subscriptions;
  • Contact you in connection with requested services or inquiries;
  • Personalize the content and features you see when you visit or use our Apps or the RunnerCity Website;
  • Enable us and our advertisers and social media partners to display advertisements to you and appropriate target audience(s) and for other marketing and advertising purposes, including through Online Behavioral Advertising;
  • Improve the content and functionality of our Apps and the RunnerCity Website;
  • Track our users’ demographics, interests, and behaviors;
  • Track the total number of visitors to our Apps and to each page or feature of our Apps; and
  • For other commercially reasonable purposes, including but not limited to, measuring advertising and promotional effectiveness and assessing which areas to remarket to you after you leave the App.

Use of Third-Party Cookies and Other Tracking Technologies for Advertising. Our Apps use automatic data collection technologies including first- and third-party Cookies, log files, Web Beacons, Pixels, dynamic tags, and other technical means. We may use these technologies to collect information about your online activities over time and across third-party websites or other online services in order to deliver content and advertising tailored to your interests, both on our Apps and on third-party applications (including but not limited to search engines and social media applications) as well as through our Website and other electronic communications. This practice is commonly known as Online Behavioral Advertising.

The third-parties who provide us with third-party Cookies, Web Beacons, Pixels, dynamic tags, and other tracking technologies, may use these technologies to collect information about you when you use the App in order to provide you with advertising based on your use of the App and to track performance of their advertising. Third parties may have the ability to link the information they collect about you when you use the App with other information they collect about you elsewhere on the Internet, including but not limited to your PII or information about the mobile device you are using. Third parties may also collect information about your online or application activities over time and across different websites, applications, and other online services and may use this information to provide you with Online Behavioral Advertising or other targeted content.

Social Networking. RunnerCity maintains a presence on third-party social networking sites such as Facebook, LinkedIn, Twitter, and others. RunnerCity does not control and is not responsible for the collection, tracking, use, or disclosure of your information (including your PII and NPI) gathered through social networking websites and applications, including through the RunnerCity pages or profiles within other applications, or otherwise because of your participation in social networking sites. Third-party social networking applications and advertisers on these applications, including on the RunnerCity pages or profiles within these sites, are not obligated to follow or apply this Policy or the Terms of Use. If you have any questions about an advertisement or other targeted content, you should contact the responsible social networking provider directly and refer to the applicable privacy policy and terms of use of that social networking provider. We encourage you to research and learn about Cookies and other technical means, including Web Beacons, Pixels, and dynamic tags, through which information about you may be collected through the applications and websites you visit. We encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services. We may process and use your information for any other purpose disclosed to you at the time we collect or receive the information, or for any lawful basis, or otherwise with your consent.

Cross-Device Tracking. Functionality within our Apps may permit you to roam and access services, preferences, and content across your computing devices from phones to tablets. Rather than residing as a static software program on your device, key components of the Apps are cloud-based, updated periodically, to provide you with the latest improvements and features. In order to provide this experience, we collect data about you, your device, and the way you use our Apps.

6. How We Share Your Information

We may share your information with our subsidiaries and corporate affiliates, as well as entities that provide services to us, including companies that provide payment processing, app analytics, data processing, and IT services including app development and maintenance, and other services. We may also disclose NPI or aggregate, anonymous information to third-party service providers without restriction. Disclosure of Information to Third-Party Vendors and Service Providers. RunnerCity may engage third-party vendors and service providers to provide services in connection with our Apps, outreach for our programs and services, and to help us manage our digital presence and allow us to better serve our users.

In addition, some of the content and services on our Apps, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and technology and application providers. We may share PII, NPI, or other information (including, without limitation, the number of times an advertisement has been serviced, click information, and geographic limitations) with such third parties as necessary so that they may provide the services for which they have been engaged. When Required By Law. We may disclose your information to third parties when required to protect and defend our legal rights, protect the safety and security of our users, prevent fraud, comply with the law or respond to legal process or a request for cooperation by a government entity.

Corporate Transactions. In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction. With Your Consent. We may share your information with other third parties when you consent to such sharing.

7. Your Choices

If you have registered with our Apps, you may access, modify, or delete your PII by logging into our Apps using your username and password and visiting your account profile page. You may also send us an email at [email protected] to request correction or deletion of any PII that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you withdraw a registration or cancel a subscription we may retain your PII in our records and we may continue to use and disclose that data in a manner consistent with this Policy, unless you request deletion of it. Notifications and Location Services. When you access our Apps, you may be asked whether you will allow us to access your location while you are not using the app and/or whether you would like to receive notifications on your mobile device. If you click “allow” but change your mind at any time in the future and no longer wish to allow us to access your location and/or to receive notifications, you will be able to opt-out by updating the privacy settings on your mobile device.

Cookies. You may set your mobile device to refuse all or some Cookies. If you disable or refuse Cookies, please note that some parts of our Apps may not function properly or may no longer be accessible.

Notifications and Location Services. When you access our Apps, you may be asked whether you will allow us to access your location while you are not using the app and/or whether you would like to receive notifications on your mobile device. If you click “allow” but change your mind at any time in the future and no longer wish to allow us to access your location and/or to receive notifications, you will be able to opt-out by updating the privacy settings on your mobile device.

Right to Correct Personal Data. You have the right to have information held about you corrected if it is not accurate. If what we hold on you needs updating, or you think it may be inaccurate, please contact our team at [email protected].

Right to Access Personal Data. You have the right to make a request for a copy of the personal data that RunnerCity holds about you. To make this request as an individual or an authorized third party, you can contact our team at the above-referenced contact information. Right to Object to Use of Personal Data. You have the right, in certain circumstances, to object to RunnerCity processing your personal information. If you have questions about this right, please contact our team at the above-referenced contact information.

Right to Restrict Use of Your Data. If you feel data we hold on you should not be processed in a particular manner, please contact our team to discuss your rights. In certain circumstances you will have the right to ask us to restrict processing.

Right to Erasure. RunnerCity strives to only process and retain your data for as long as we need to. In certain circumstances you have the right to request that we erase personal data of yours that we hold.

8. Security

RunnerCity has implemented reasonable security measures designed to protect the information collected via our Apps from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to data and technology relating to user information is password-protected and limited to authorized personnel and those vendors that require access to the information in order to furnish services to RunnerCity and our members. In addition, RunnerCity uses industry standard technology to keep users’ information secure while residing on RunnerCity’s servers. However, despite these measures, our IT systems could be compromised by parties seeking unauthorized access to our data or users’ data, by a technological malfunction or by an error by an employee, vendor or contractor. In addition, the transmission of information via the Internet or mobile data networks could be intercepted by third-parties. As a result, our efforts to protect our data and users’ data from unauthorized access may be unsuccessful and we cannot assure you that the security measures we have adopted will provide absolute certainty.

By using, accessing or registering with the Apps, you agree that RunnerCity is not responsible or liable for any loss or damage of any sort arising from or relating to any breach of our security, circumvention of any privacy settings or security measures, or interception of your transmissions (see also Terms of Use). Any transmission by you is at your own risk.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Apps or certain functions within our Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

9. Children’s Information

Our Services are not intended for children under 13 years of age and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us at suppor[email protected]. A parent or guardian of a child under age 13 may review and request deletion of the child’s personal information.

10. International Users

RunnerCity and the App is based in the United States and, regardless of where you access the App, the information collected as part of that use will be transferred to and maintained on servers located in the United States. Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using the App, you consent to this collection, transfer, storage, and processing of information to and in the United States in accordance with the foregoing.

11. Changes to This Policy

We reserve the right to update or modify our Apps or this Policy at any time and from time to time without prior notice. Any revisions to this Policy will be effective upon posting. The most recent version of this Policy is available at RunnerCity.com You should review this Policy periodically to ensure you are aware of any changes. If you object to any changes to this Policy, you must cease using our Apps. Please review this Policy periodically by visiting the App or the applicable App Store or Google Play Store. This Policy was last updated on the date indicated at the top of this page. Your continued use of our Apps after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy.

12. Health Information.

Our App includes features enabling users to locally store information on their personal computer or mobile devices. RunnerCity does not transmit, store remotely, or backup any such information; however, please be aware that any information stored on your mobile device may leave your mobile device through automatic backup processes, manual download from your mobile device, and through other means outside of RunnerCity’s control. In addition, your activities on your mobile device outside of the App may result in such information being transmitted to or otherwise collected by authorized or unauthorized third-parties, including through the other apps you access, the websites you visit, and by parties who may gain unauthorized access to your mobile device or data. Any information stored on your mobile device or transmitted over the Internet or any data network could be accessed or intercepted by unauthorized third parties. As a result, you acknowledge that RunnerCity cannot assure that the information you choose to store locally on your mobile device in connection with the App will remain private. Any data you provide through or store locally regarding the App is at your own risk.

13. Privacy Information for California Residents

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

Categories of personal information we collect.

Throughout this Policy, we discuss in detail the specific pieces of personal information we collect from and about our users. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect as defined by California law. The categories we collect depending on the types of services you use are:

  • identifiers (such as name, address, email address);
  • commercial information (such as transaction data);
  • financial data (such as payment method details and billing address);
  • internet or other network or device activity (such as browsing history or usage information);
  • geolocation information (e.g., your approximate location based on IP address, or precise location with your consent);
  • inference data about you (e.g., the additional services or advertising we think would be of most interest to you based on your interactions with us);
  • professional or employment-related data (e.g., if you are a Runner, your references and employment history);
  • education information (e.g., if you are a Runner, your level of education);
  • legally protected classifications (such as gender or information obtained from a background check, where applicable);
  • physical characteristics or description (e.g., photos you choose to upload to your job postings or profile);
  • sensory or visual information (e.g. if you provide us this information in connection with pet care)
  • medical information (e.g. if you provide us this information in connection with pet care); and
  • other information that identifies or can be reasonably associated with you (e.g., registration and log-in information).

Please note that specific pieces of your personal information may belong to more than one of the above referenced categories.

How we source, use, and share these categories of personal information. We source, use, and share with third parties the categories of personal information we collect from and about you consistent with the various business and operational purposes we discuss throughout this Policy and for the business and operational purposes of our service providers in accordance with the CCPA. Please note that the CCPA sets forth certain obligations for businesses that “sell” personal information to third parties. We do not engage in such activity and have not engaged in such activity in the past twelve months from the effective date of this Policy.

CCPA Rights Disclosure. If you are a California resident, the CCPA allows you (or an authorized agent acting on your behalf) to make certain requests related to your personal information. Specifically, the CCPA allows you to request us to:

  • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information. Such information is also set forth in this Policy.
  • Provide access to and/or a copy of certain personal information we hold about you.
  • Delete certain personal information we have about you.
  • Provide you with information about the financial incentives that we offer to you, if any.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. In doing so, we may use one or more of the following methods: (i) using your login credentials to verify you (it being understood that we may also ask you to reauthenticate yourself), or (ii) matching two or more data points provided by you with data points maintained by us. If we are unable to verify you through the foregoing methods, we shall have the right, but not the obligation, to request additional information from you. If you would like further information regarding your legal rights under California law or would like to exercise any of them, or if you are an authorized agent making a request on a user’s behalf, please contact us at [email protected]. Shine the Light Disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

Contact Us

If you have any questions or concerns relating to this Policy or our privacy practices, please contact us as at [email protected].

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